|This article contains views from the interviewer's perspective. You will see how interviewwes attempt get information out of you and tactics fo handling each situation.
By Samvaad Bharti Post
1. While Waiting
Be ready. Your assessment could well start while waiting in the foyer of the interview room. Modern offices may have a CCTV
(closed circuit TV) where a camera is positioned in the foyer and the interviewer observe
Try to be friendly with the receptionist with small talk. Try to find out about the organization and ask for the name of the interviewer
if you don't already know it. You could ask for the company's brochure to browse through while waiting. If there are other candidates,
engage them in conversation. It show your confidence and people orientation. Don't just sit there. If you don't have anything to do
then review your resume and make notes. While waiting, don't slouch in your chair; sit upright. The interviewer will observe the
i. your congeniality
ii. your dress
iii. your posture
iv. your active disposition
v. your eagerness to know more about the organization
It is said that intrerviewers from an opinion about candidates within the first 30 seconds and thereafter try to reinforce that. opinion.
Let us hope that the first impression is a positive one because the interviwers may overlook some negative aspects during the
interview if that is the case. If your first imperssion is bad, then you will have to perform outstandingly to overcome the first
negative impression. The first 30 second is largely spent on your entry and greeting. The impact must be impressive to from the
first positive opinion.
Make sure that you have groomed impeccblym Smell nice. Wear deodrant or a light cologne. your knock on the door must be firm
but not too loud. If you have learnt the name of the interviewer, then use it while seeking permission to enter; it immediately breaks
barriers. Once given the permission, shut the door behind you. You should not here, "Please close the door behind you!" Shut the
door softly while facing the interviwers. Walk erect to the interviewer table with a smile. The smile tells that you are confident and
makes the environment pleasant and amiable. The interviewer is likely to smile back at you. Greet the interviewer by saying, "Good
morning Mr./Ms.... nice to meet you." Offer a firm handshake if the interviwer offers it. Wait to be given permission to sit. Sit with
your back upright to the back of the chair, with your knees togther, and your hands clasped on your lap. You may place your
document folder on the desk. By now, the interviewer would have already formed the first imperssions of you such as:
i. Well-groomed (would be a good representative of our company)
ii. Polite with manner (can trust him with our clients)
iii. Smells nice (personal hygiene is good)
iv. Has a firm handshake (is confident)
v. Knows my name (has taken trouble to find out)
vi. Has an upright posture (person with spine)
Sometimes, the interviewer will keep a desk or table between you and him/her. This may be done to establish that the interviewer is
the boss. The interviewer may keep your chair at a distance from the table observe your posture and to evaluate the volume of
your voice from a distance. Unprepared candidates may be intimidated.
Better trained interviewers may have sofas without a table in between. They use this technique to make the environment casual and to
make you feel less intimidated and relaxed. Interviewers sometimes pause to see whether you seek permission to sit.
First wait for the interviewer to give you the permission to sit. Your posture is the key factor here. Sit upright with your back to the
chair. Keep your knees together and hands on the lap. Keep your documents on the table. Low sofas can become a problem when there
is a tendency to slouch. In such a case, sit upright at the edge of the sofa with your documents and your hands clasped on your lap.
Whatever the seating arrangement, always show respect towards the interviewer and convey confidence by smiling. The interviewer
may make the following mental notes about you:
i. Good posture
ii. Confident (is not intimidated)
4. Putting at Ease
The moment you sit, the interviewer will ask light question to put at ease. The interviewer may ask questions like. "Did you have
difficulty finding this place?" or "The weather has been bad recently, hasn't it?' The intention is to set the ball rolling. This first
question could from the interviewer within the first 30 seconds, before he or she forms any impression about you.
Recognize the question and their purpose. Give a breif answer, but do not give just a "yes" or "no" as your answer. Your reply
could well set the tone for the interview. Convert such a question to your advantage. For example of the first question mentioned
above, you could answer the question, by sayiing, " No, Mr..... I had made it a point top see the location a few days ago to make
sure i wasn't late for this interview". The interview will see that you took the trouble to locate the site and were indeed on time.
What an impressive way to start! If the opening question are about your hobbies and interests, then it is an opportunity for you
to showcase your knowledge on the subject. Impress the interview with the depth of information you have on the subject. The
Interview will value your commitment to your interest and will blieve that you will continue this trait in your job when hired. Always
be cheerful while answering.
At this stage the interviewer would have assessed the following:
i. Your communications skill
ii. Your positive thinking
iii. Your flow of thought and ligic
iv. Your commitments to interests and habbies
v. Your chreefulness
vi. your amiability
vii. Your interest
viii. Your thoroughness
An interviewer has an array of questioning techniques to get what he/she wants. Basically, there are three kinds of questioning
1. CLOSED QUESTIONS
These are used by the interviewer to find specific information about you. They can be answered with a "yes" or "no" or a single
sentence. They are usually used to check facts or clarify details in a resume. Such questions would normally start with Do, Have, or
will. Example of such questions are, "Do you have to serve a notice period?" or "Have you got a certificate?" or "Will you be leaving
in the next fortnight?" These questions can be answered with a "yes" or "no."
2. OPEN-ENDED QUESTIONS
These questions are asked to get the maximum information from you and to ascertain your knowledge on a subject. Open-ended
questions start with What, Where, Which, When, Why, and How. Such questions cannot be answered with only a "yes" or "no."
Examples of open-ended questions are: "Why do you wish to leave your present jiob?" "What are your present responsiblities?"
"When do you plan to join if selected?" " How do you paln to reach the office from where you lives?" Such questions require
These questions are used to evaluate your analytical abilitym Such questions would start with If, Suppose, or Imagine. Some
examples of such hypothetical questions are: "If you were selected, what would you do on your first day?" "Suppose you had to
put together a project team, how would you go about it? "Imagine that your equipment broke down, what emergency methods would
you employ?" Such questions are meant to evaluate your analytical ability, logic, and experience.
A good interviewer will speak less and make you speak more. They are good listeners and will evaluate every word you say. when
a questions is posed, the interviewer analyzes and evaluates what you say.
While answering, notice the posture and expression of the interviewer. Your success is indicated by the interviewer's eye contact,
nod of the head, smile, or even leaning forward while listening to you. Lack of interest is indicated by break in eye contact, fidgeting
with something on the table, leaning back in boredom, yawning, or interrupting your discourse. It is important to keep the
interviewer interested at all times, You can recapture the interest of the interviewer by modulating your voice, changing the direction
of your topic, or asking him/her a question such as. "Would you like me to continue?" Enthusiasm is also a sure way to captivate
7. Evaluating Personal Qualities
Employers look for something more than technical or specific job-related skills when hiring new employees. Employers look for
valued personal qualities during the hiring process through observation and questioning techniques. Knowing these qualities and
identifying them in yourself will; leaf to your success at interviews. This will increasw your chances of getting the job that you
To indentify your strenghts in these areas, the interviewer may behavior-based or situational questions such as, "Tell me about
a time when you had a conflict with a coworker. How did you resolve it?" This type of question is becoming more and more
common in interviews.
The goal behind evaluating personal qualities is to rate your performance in everyday situations that may arise while you're on the job.
It is more difficult to prepare for behavioral questions than the traditional questions with a right or wrong answer. Take some time to
review your past perfomance as wella as your personal work ethics and how they might apply to the company that you want to
work for. Always answer behavioral questions with a great deal of honesty and candidness. Employers want to see you exactly as
you are so that are no surprises for them whwn they hire you.
Interviewer will ask ou questions that require details , understanding, and depth in your response. For example an interviewer might
ask you, "What were you thinking when that happened" or "Tell me more about how you handled that incident and why you handled
it that way you can completely prepare for these types of questions, but you can be answer all questions with enthusiasm and
integrity. Ask someone to give you a practice interview by coming up with requests that are open-ended such as:
1. talk about the riskiest decision that you've made
2. describe a time where you were in danger of missing a deadline
3. give an example of a bad decision that you've made and what the end result was
Think about your reply before answering such questions.
Answers to behavioral questions in a job interview give employers a good idea of how you think and how you'll fit into their
company. The key to a good interview is to take your time before answearing and to be as candid as you can. Make sure to ofter
example whwn asked open-ended questions. Answering with ust a "yes" or "no" leaves the employer wondering if you honesty
stand by your answer.
Sometimes n interviewer will ask you to make a presentation on a subject. These are usually asked for middle management position
that require considerable communication skills with logic and knowledge. You are given case or topic and time to prepare and
present. The interviewer wants to check your conidence, your presentation and communication skills, your depth of knowledge,
your experience, and the logical way you put together your ideas.
Ask for the tools you may need to prepare a presentation. It could be a laptop to help you make your presentation using PowerPoint
software. Alternatively, you can ask for a flip chart, paper and pens. You can put bullet points on a flip chart to guide youn though
the presentation. If these tools are not available, then use your notebook speak better than words. So it is desirable that you represent
your ideas through graphic elements. Use information you know. Do not elaborate on facts you are unsure of. Familiarity with the
content will give you confidence.
9. Closing an Interview
An interviewer will indicate that an interview is concluded using several methods:
1. He/She could ask a question, "I have nothing more to ask, do you have any questions?"
2. The interviewer may close your file.
3. The interviewer may stand up.
4. The interviewer amy say. "Thank you for coming in for the interview. You shall hear from us shortly."
Make sure your have asked questions before the close of the interview. The types of questions to ask have been mentioned
earlier. In the above-mentioned first point, the interviewer is giving you the chance to ask final questions. You may ask questions by
simply saying. "May I take a little mopre of your time to seek some clarification?" No interviewer will deny your request. Be brief.
Before the interviewer, list your questions on a notepad and read them at the interview. An interviewer will apperciate the preparation
you made to write down questions. It shows your interest in the organization.